Start with site and system information
Provide the care-home name, postcode, number of boilers and boiler type if known. Add any relevant servicing or documentation context in the requirements field.
Care-home servicing
Care Home Boiler Service
A care-home boiler service request needs to be clear about the site, available system information and the timing that works for the setting. The form collects those details first so the next step can reflect the operational context you provide.
Get a Commercial Cover ProposalCommercial enquiryClear scopeProposal-led process
Explain timing and access
If there are access, resident routine or scheduling considerations, describe them in the enquiry. This is more useful than assuming a standard service arrangement applies to every setting.
Keep repair and planned service distinct
Describe any current fault accurately. A planned service request and an active repair requirement can then be assessed as related but separate needs.
Related final pages
Commercial boiler and compliance information
Questions
Frequently asked questions
What details help with a care-home service request?
The care-home name, postcode, available boiler information, timing and any site-specific requirements help make the enquiry clearer.
Can a group of care homes request information together?
Yes. Select the multi-site option and provide the number of sites and boilers involved.
Request a commercial proposal
Share the details that help define the requirement. You will not be asked to arrange a general research call before the proposal route is considered.